EXPERTISE

HEALTHCARE SOLUTIONS

Providing reliable healthcare solutions to the Military Health System.

Mindseeker offers highly effective Health Information Management (HIM) and Revenue Cycle Management (RCM) solutions infused with customized education and advisory services designed to maximize your individual program’s value and to optimize return-on-investment. Our current and past clients include government healthcare agencies, medical treatment facilities, academic medical centers, hospitals, health systems, and physician groups across multiple specialties. With constant changes affecting the global healthcare industry, our clients depend on Mindseeker to deliver effective healthcare solutions.

MEDICAL CODING

Mindseeker has extensive experience providing medical coding services to the Department of Defense (DoD) United States Army Medical Command within both CONUS and OCONUS locations and also to major health systems in the private sector. We provide coding services for medical treatment facilities (MTF) across multiple specialties. Support services include the assignment of evaluation and management (E/M) leveling for professional services, CPT, HCPCS, modifiers, and units of service. Mindseeker only utilizes qualified medical record technicians (Inpatient and Outpatient medical records coders), with a minimum of 3 years recent coding experience and 2 years current production coding experience.

Mindseeker medical record technicians have extensive knowledge of DoD inpatient and outpatient coding, Military Health System Coding guidelines, CMS Physician Documentation Guidelines (95 & 97), and disease processes to code ICD-10-CM, CPT, HCPCS, DX, and E/M at a level of no less than 97% accuracy across multiple specialties. The outpatient medical records include Outpatient Clinic (OP) Records, Emergency Department (ED), Ambulatory Procedure Visits (APVs), and Inpatient Professional Service Rounds (IPSR).

When outsourcing medical coding to Mindseeker, clients can expect outstanding quality and accuracy sustained at 97% or greater, and turnaround compliance that exceeds the client’s established and acceptable performance metrics.  Mindseeker can provide all personnel, management, administration, facilities, materials, equipment, and services for the Army, Air Force, Navy and Marines as well as the Department of Veterans Affairs.

Remote or on-site Customizable Coding Solutions:

  • Fully managed outsourcing, overflow, and backlog projects
  • Turnaround time compliance guaranteed
  • Coding productivity matches or exceeds client productivity
  • Dedicated account management, auditors, and coding specialists
  • Broad range of coding capabilities: IP/OP, ED, APV, IPSR, acute care, trauma, physician office
  • Regular internal coder audits to ensure compliance, quality, and accuracy

CDI SERVICES

Mindseeker’s Clinical Documentation Improvement consulting services offer credentialed (CCDS, CDIP, MD, RN, RHIA, RHIT, CCS) and highly skilled professionals to healthcare clients for CDI support or staffing key leadership positions. Whether the need is on-site or remote, inpatient or outpatient, front-line daily case reviews, queries, or a strong leader to manage and direct a CDI team, Mindseeker provides the desired support to ensure the successful maintenance of/or implementation of a CDI program. Mindseeker’s clinical documentation consulting team consists of an integrated team of CDI specialists, CDI Auditors, RN’s, coders, and senior leaders all professionally credentialed and highly skilled in their areas of expertise.

Regardless whether the need is on-site or remote, Mindseeker has the depth and resource network to deliver CDI professionals within hours of receiving any task order. Based upon the task order specifics and the contracting officer representative’s (COR) direction, Mindseeker will assign the appropriate number of CDI professionals needed to the medical treatment facility (MTF).

As a trusted advisor, Mindseeker works closely with clients enhancing their ability to establish and achieve organizational KPIs through subject matter expertise.

CDI Services include:

  • CDI Staff Augmentation
  • Support and Assessment
  • Program Planning, Design, and Implementation
  • Training for existing programs or new programs – Physicians – CDI Team
  • Maintenance – Monthly or Quarterly CDI Chart Reviews

COMPLIANCE AUDITING

Mindseeker maintains an industry best, quality standard-compliant process for coding quality and compliance auditing. Our quality control program (QCP) is a methodology by which the Company conducts internal self-monitoring to assure the medical treatment facility (MTF) and the contracting officer representative (COR) that Mindseeker’s medical coding is meeting or exceeding the established performance objectives and acceptable quality levels (AQL). Mindseeker updates the QCP as necessary and provides the QCP to the COR, if applicable.

Mindseeker’s certified (AHIMA / AAPC) auditors are seasoned and average more than 10 years’ experience auditing Department of Defense (DoD) medical records and are extremely experienced with all pertinent DoD Directives to include the Military Health System (MHS) Coding Guidelines and DoD Instruction 6040.42, and Management Standards for Medical coding of DoD Health Records. Auditors also maintain expertise in Commercial Industry References, International Classification of Diseases, 10th Revision, Clinical Modification / (ICD-10-CM), Current Procedural Terminology (CPT), 4th Edition or most current edition, and Healthcare Common Procedure Coding System (HCPCS).

The accuracy and compliance of coding have never been more important to medical facilities, clinical documentation improvement (CDI) programs, reimbursements, and ultimately patient care. A strong auditing program is necessary and is invaluable to the organization.

Benefits of an auditing program include:

  • Validate the organization’s current coding and documentation practices
  • Course-correct, improve, and maintain coding and documentation accuracy
  • Relative weighted product (RWP) related to an inpatient stay
  • Enhance CDI programs and initiatives
  • Reductions in claims denials and relative values of care
  • Identify areas of high risk and other coding issues
  • Identify educational needs by sector
  • Conduct physician and coder education
  • Analyze reimbursement impact, documentation, trending, coding accuracy, and identify opportunities for improvement

CLINICAL STAFFING

Mindseeker provides clinical staffing services to federal customers across the US and overseas. With over 20 years of experience supporting federal customers and a global recruiting network, our team of skilled recruiters provide cleared and credentialed Registered Nurses that work in the following specialties:

  • MedSurg/TELE
  • Operating Room (OR)
  • Emergency Room (ER)
  • Intensive Care Unit (ICU)
  • Neonatal Intensive Care Unit (NICU)

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